Refund policy

The satisfaction of our customers is our primary goal.

For this reason, the The Trophy Wife's team takes care to make available all the necessary information relating to our products (sizes, color variants, reviews, real-life photographs) for a transparent and informed purchase.

Accordingly, we inform our kind customers that The Trophy Wife shop accepts returns and issues refunds in the following cases ONLY:

 

1. Receipt of an item that does not conform to the order placed in terms of color, variant, model (after sending a photographic proof)
 

2. The article appears unequivocally used, broken, defective or in poor quality conditions (after sending a photographic proof)

 

3. Estimated shipping times have expired and / or the package has been lost

 
If these problems occur, we will arrange the collection of the defective item and / or refund the amount spent in full within 7 days. For information contact us at info@thetrophywife.shop